No Products in the Cart
Where can I find Matched Gemstones?
We are located in Rotterdam (The Netherlands) & Bangkok (Thailand). Our offices are open from Monday until Friday, 8.00 am – 5.00 pm.
Do you polish your gemstones yourself?
Every gemstone that is on offer has been facetted from rough to polished stone by us by hand. We are absolutely free from exploitation or child labor.
Can you polish specific sizes and cuts?
Yes, we offer a wide variety of gemstones, from calibrated gemstones to exclusive stones, to semi-precious stones.
Do you sell genuine precious stones?
We sell exclusively natural gemstones. If the precious stones have undergone any treatment, it will be specified.
The gemstones are these certified?
The authenticity of each gemstone is guaranteed as well as the origin. One-of-a-kind gemstones include a guarantee certificate upon delivery.
What is your policy with regards to gemstones on consignment?
We offer a trial period of four weeks. New customers have this non-binding option up to an amount of 1000 euro’s.
When is my order being shipped?
We usually ship within 10 working days. For rush orders please call us as we are sure to be able to fulfill your needs. Please call +316 14360263.
How long have you been engaged in the gemstone industry?
We have been active in the gemstone trading business since 2004 with two generations..
Do you ship to other countries?
Yes, we ship worldwide.
How can I contact you in case I have a question or if a problem arises?
You can call us on +316 14360263 or send a whatsapp message.
Do you calculate turnover tax?
Yes, our prices on the invoice are net of VAT.
Do you sell to private individuals?
No. We sell exclusively to companies.
Do you charge retail or wholesale prices?
Our prices are wholesale prices.
Is a discount possible?
Yes, in case you buy larger amounts a discount is within the possibilities
How accurate are the colors in your pictures?
Despite the fact that we do our utmost, it is almost impossible to display the true color online. This is why Matched Gemstones offers free return shipment on all its products.